When We Are Closed

BACK TO OPENING TIMES

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

• England – NHS 111 (BSL) interpreter service
• Scotland – NHS 24 111
• Wales – NHS 111 Wales
• Northern Ireland – NHS 111 Northern Ireland

You can also call 18001 111 on a textphone.

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

• find out what local service can help you
• be connected to a nurse, emergency dentist, pharmacist or GP
• get a face-to-face appointment if you need one
• be told how to get any medicine you need
• get self-care advice

You can also get:

• a large print guide to NHS 111 (PDF, 272 kb)
• an easy read guide to NHS 111 (PDF, 962 kb)
• a British Sign Language (BSL) video about NHS 111
• an audio guide to NHS 111

Out of Hours

If the surgery has closed and you have a medical problem which will not wait until we are next open please telephone the Out-of-Hours service on 0300 55 55 252 as follows:

• Between 8.00am - 8.30am and 6.00pm - 6.30pm

NHS Walk-In Centre: Maidstone

An NHS Walk-in Centre is sited at Maidstone Hospital and provides quick access to advice and treatment for minor ailments without having to go to your GP. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.