When We Are Closed
Call 111 when it's a concern, but less urgent than 999.
The NHS non-emergency number.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:
- England – NHS 111 (BSL) interpreter service
- Scotland – NHS 24 111
- Wales – NHS 111 Wales
- Northern Ireland – NHS 111 Northern Ireland
You can also call 18001 111 on a textphone.
How NHS 111 works
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.
You can ask for a translator if you need one.
Depending on the situation you’ll:
- find out what local service can help you
- be connected to a nurse, emergency dentist, pharmacist or GP
- get a face-to-face appointment if you need one
- be told how to get any medicine you need
- get self-care advice
You can also get:
Out of Hours
If the surgery has closed and you have a medical problem which will not wait until we are next open please telephone the Out-of-Hours service on 0300 55 55 252 as follows:
- Between 8.00am - 8.30am and 6.00pm - 6.30pm
NHS Walk-In Centre: Maidstone
An NHS Walk-in Centre is sited at Maidstone Hospital and provides quick access to advice and treatment for minor ailments without having to go to your GP.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Urgent Treatment Centre
Sevenoaks Urgent Treatment Centre, based at Sevenoaks Hospital is Open 8am-8pm,7 days a week 365 days a year and has two GPs stationed there throughout the day.
The service is suitable for patients for same day appointments that cannot wait 24hrs to be seen.
Patients can be seen by a GP in the UTC either by obtaining an appointment through NHS 111 by asking for a booked appointment, or alternatively signposted to attend as a walk-in.
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