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Anima
What you can use Anima for
- Medical queries
- Repeat prescriptions
- Sick (fit) notes
- Admin queries (letters, forms, test results)
When it’s available
Monday to Friday from 8:00am to 6:30pm.
If we reach safe capacity for the day, you can still submit routine requests for later review.
How to access
- Access Anima here
- No app or account is required, but creating an Anima login can help you track updates to your request.
What to expect
- Tell us about your request by answering a short, smart questionnaire.
- Your request goes straight to our clinical/admin team for triage.
- We’ll contact you with the outcome (e.g., self-care advice, prescription, investigation, or an appointment).
- You can check progress and messages in Anima if you created an account.
No internet? Prefer to call?
That’s fine, our reception team can submit an Anima request on your behalf. Call us as usual and we’ll help you get the right care.
Urgent problems
- Life-threatening emergency: call 999.
- Urgent but not life-threatening: call 111 or phone the practice.
- Please don’t use Anima for emergencies.
Your data and privacy
Anima is certified to NHS and UK government standards. Your information is encrypted and stored in the UK.