What is Anima?

From 13th October 2025, Anima is replacing eConsult as our online request service. It offers the same convenient way to contact the practice online - without waiting on hold - via a clearer, easier-to-use system.

When can I use it?
Anima is open Monday to Friday, 08:00 – 18:30.

Need urgent help?

• Call reception if you need same-day care.
• For urgent medical advice when we are closed, call NHS 111.
• In a life-threatening emergency, always call 999.

What can I use Anima for?

• Appointments
• Repeat prescriptions
• Sick (fit) notes
• Admin queries (letters, forms, test results)

No internet access?
That’s fine. Our reception team can complete an Anima request on your behalf over the phone or in person, and you’ll be contacted with the outcome in the usual way.

Is my data safe?
Yes. Anima is certified to NHS and UK government standards. All data is encrypted, stored in the UK, and only accessible to the practice team involved in your care.

Click here to access Anima.