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CQC Rating Requires Improvement
iPlato Text Messaging
We now use a text messaging service (iPlato) at Old School Surgery. All patients that are registered and have updated their contact details to include a mobile phone number will be able to use this service. The service will send out appointment reminders 24hrs before your appointment. If you cannot attend, please text back the word “CANCEL” to cancel the appointment.
We hope the new text messaging system will make it easier for patients to cancel appointments, and also remind you of all booked appointments.
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